Benefits to using skilled conversation strategies when communicating with caregiving stakeholders: · Reduce stress. · Make difficult decisions. · Communicate more effectively during challenging situations. · Prevent burnout and resentments Overview of what we learned: · When one or more people are very invested, emotions are running high, and the… Continue reading Putting It All Together: Celebrating Success and Anticipating New Journeys
Tag: Difficult Conversations
Building Our Skills: Finding Mutual Purpose When Conversation is Stuck in Differing Needs and Goals
Self monitor to avoid silence and violence: Be aware of how you respond under stress: · Silence-withdrawing from conversation · Silence- deliberately withholding crucial information · Silence- avoiding stressful situations entirely · Silence-deflecting topic with humor or sarcasm… Continue reading Building Our Skills: Finding Mutual Purpose When Conversation is Stuck in Differing Needs and Goals